Do I lose data when I replace my screen?
Your data stays safe during a screen swap.
Screen repairs don't touch your storage — your data stays safe. If there's water damage or severe board faults, back up first.
Repair Guide
How do I know if I need a new battery?
Fast drain, shutdowns, or low Battery Health.
Fast drain, random shutdowns, swelling, or iPhone Battery Health < 80% are classic signs.
I dropped my phone in water — what should I do?
Power off and bring it in as soon as possible.
Power off immediately, don't charge, and bring it in ASAP.
My phone isn't charging — is it the port or the battery?
We test the cable, port, and run diagnostics.
We test with a known-good cable, inspect the port and run diagnostics.
Will you access my photos or data?
No — we only test repair functions.
No — we respect your privacy and only test repair functions.
What parts do you use?
Premium quality parts, backed by warranty.
We use premium quality parts with warranty.
Do I need an appointment?
Walk-ins welcome, booking gets priority.
Walk-ins welcome, booking ensures priority.
Is there a diagnostic fee?
Basic checks are usually free.
Basic checks are usually free.
How long do repairs take?
Most repairs are finished the same day.
Most repairs are same day.
What warranty do I get?
Parts and labour are covered.
Most repairs include parts & labour warranty.
Will True Tone / Face ID / Touch ID be affected?
We take every precaution to protect them.
We take every precaution to preserve these features. Some functions are hardware-paired to the original part — we'll advise you before proceeding.
Do I need to back up my phone first?
Recommended, especially for deeper repairs.
We recommend backing up before any repair, especially for water damage or motherboard-level work, just to be safe.
After-repair care tips
Case, screen protector, and avoid moisture.
Use a good case and screen protector, avoid extreme temperatures, and don't expose your device to moisture unnecessarily after a repair.
Why can a quote change after inspection?
Hidden damage can surface once it's opened.
Sometimes hidden damage is only discovered once the device is opened. We'll always inform you of any changes before proceeding.
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